Printer shuts down for one empty color?

HP OfficeJet Pro 8600

FAQ:
Is there a color printer that won't stop printing when one of the colors goes empty of toner or ink?

Answer:

• From HP, "HP Officejet Pro 8600 e-AiO will continue to print black even if one of the colored cartridge is empty." 
• From Canon, "Canon offers a huge benefit over our competitors with Pure Black technology. What this feature does is when printing the color black (text for example) on any of our color models the printer is not using any of the colors in the print.  Therefore, allowing the printer to print black even if the colors are low/empty.  This feature is found in our laser and inkjet models."

For more info on the printers mentioned above:

• HP OfficeJet Pro 8600, $199.99. 
• Canon color printers. 

Southeastern Laser, 865-675-5900, sales@southeasternlaser.com

June Special:

Canon LBP-6000 printer, $69.

  Reliable Laser Quality
Delivering 19 pages-per-minute, Quick First Print of approximately 8 seconds, advanced print modes, and a 150-sheet front loading cassette, the imageCLASS LBP6000 can satisfy any small business or home office user looking for quality laser output.

Single Cartridge System
To deliver high-quality prints, the LBP6000 incorporates the Canon Single Cartridge System, which combines the toner, drum and development unit in one easy-to-replace cartridge, resulting in excellent image quality retention and eliminating the complication and warehousing of separate toner and drum consumables.

Desktop Solution
The sleek and compact design of the LBP6000 allows it to conveniently fit on any home desk or table helping you make the most of your workspace and increase productivity.

On Sale
This month only, June 2012,  $69.

Replacement toner cartridge, CAN125R, $49.

To order, call or click.
865-675-5900
See it in our store.

3 Times to Save on Printing Costs

Everyone loves to get the best bang for their buck, but have you ever thought about ways to get a longer life out of your printer cartridges?

On any given day, you have three opportunities to save money on your printing costs: When you create a document; when you print a document; and during routine maintenance of your printer.

Try these simple tips to milk your cartridges for all they’re worth.

When Creating a Document

• Use smaller font sizes and you’ll use less ink. For most fonts, an 11-point or 12-point font is sufficient for regular, daily purposes.
• Don’t over-use the “bold” function or choose “thick” fonts. Century Gothic, Times Roman and Calibri are good examples.
• Read, re-read and read again before printing. Proofing on your screen saves hard copy errors.
• Go the route of digital photos and consider not printing at all! Sometimes a digital file is sufficient, or even preferable, to a hard copy.
• There is special software available for purchase (such as ecofont) that purports to save up to 50% in printing costs.

When Printing

• Catch errors in advance by viewing printer output before you print. Choose “print preview” and take the extra few minutes to re-read your document before committing it to paper.
• Consider printing in “draft” or “grayscale” modes for routine, everyday documents.
• Duplex or combine multiple pages into one page (saves on paper).
• Print only what you need. Free services like PrintWhatYouLike help to get rid of unnecessary and costly clutter when printing web pages.

During Routine Maintenance

• If you get a low-toner message or start to see streaks on your printouts, there is likely still toner left in the cartridge. Simply remove it from the printer and gently rock it from side to side several times (do not shake!). You will likely be able to eke out a few more pages before having to change your cartridge.
• Beware the dreaded clogged nozzles! Before assuming your printer has stopped because of a bad or empty cartridge, run a nozzle check or remove the cartridge(s) from the printer, gently wipe it with a damp cloth, then reinstall and re-try.

By implementing even just a couple of these tips, you are sure to see some cost savings in your printing bill over the long-term.

Use your old printer to save 50% off a new one.

If you have any printers that are more than 3 years old, or any old printers in your closet, then now is the time to consider trading it in for a new.  

• ·         Straightforward printer trade-in program lets you trade in any laser printer and receive a credit towards a new Dell laser printer.
• ·         Award-winning, newly-expanded printer lineup to create the optimal mix of single and multifunction printers.
• ·         Print management solutions to enable printing anywhere on the network while reducing unnecessary printing.

Get an instant 50% off when you trade in any working laser printer for a new Dell laser printer.

• ·         Offer valid from 11/1/2011 through 1/31/12.
• ·         No minimum requirements trade in as many working laser printers as you like. Any manufacturer accepted.
• ·         Instant discount. No waiting 90 days for rebate checks.

Example Dell Laser Printer Service Price Trade-in Discount Customer Price Savings 1130n Single function Mono 3yr Advanced Exchange1 $220 $110 $110 50% 2155cn Multifunction Color 3yr Next Business Day2 $730 $365 $365 50% 2335dn Multifunction Mono 3yr Advanced Exchange1 $559 $280 $279 50% 5130cdn Workgroup Mono 3yr Next Business Day2 $1550 $775 $775 50%

Call SE Laser today for more information.  865-675-5900

Xerox Driver Issue with Mac O/S X 10.7.x Update

We received some new information from Xerox regarding the solution to the problems printing to Xerox printers from Apple computers.

As noted in our previous post, many people are experiencing strange problems or annoying messages after updating to Mac OS X 10.7.2.  We have heard from users of Xerox Phaser printers series 6000, 7000 and 8000, including Phaser 6360, 7760 and 8570.  Troubles reported so far include false consumable messages, the inability to print multiple copies and the inability to select paper trays.

According to Xerox tech support, Xerox is working on fixing these problems in the printer driver.  Previously, we thought the solution would come from Apple, but that is not correct.  The solution will come from Xerox via the driver.  The current driver which is available on the Xerox support site for Mac OSX 10.7 is version 2.0.9, dated August 19 2011.  We recommend watching this site for an updated version of the driver.

The site address is www.support.xerox.com.

In the mean time, work around solutions include ignoring the annoying false messages and saving files in .pdf format.  We will be happy to help users who are having trouble with Xerox Phaser printers.

For more help, call us at 865-675-5900.

Why does my Brother MFC still display "CHANGE DRUM SOON"?

Don't worry. You're not alone. And the drum isn't defective.

This is a common question for users of Brother laser printers and multifunction devices.  After replacing the drum unit, the machine still displays the message "Change Drum Soon".

First of all, you should know that this is the final message which will be displayed when the drum unit approached end of life.  At this point, you can change the drum any time, preferably after you've gotten all the useful life out of it.  You will know it's time to replace it when the print/copy quality degrades.  Look for dark lines down either side of the paper.

Be advised that there are two cartridges or "units" inside the machine - the toner and the drum.  They are combined which often creates more confusion.  The toner sits in or on the drum.  The drum looks more like a holder for the toner cartridge.  Pay careful attention to which unit the machine is calling for and replace the correct one.  Usually, toners are used up at a faster rate than drums, about four or five to one.  

After replacing the drum, the machine will not automatically reset the message.  You must perform the drum message reset procedure.  Here's how:

1. Open the front cover.
2. Then:
1. For MFC-9700 Users: Press the Right Arrow key. 
2. For MFC-9800 Users: Press the Clear key.
3. The LCD will display REPLACE DRUM?  1.YES 2.NO. 
4. Press 1 to reset.
5. Close the front cover, pressing firmly on each side until they click into place.
6. Call Southeastern Laser and order another one to keep on hand for next time.

This reset procedure applies to Brother models MFC-9700 and MFC-9800.  The procedure for most Brother models is similar to this, but vary from series to series.  

Feel free to contact us if you need help.

877-233-2599 Toll Free

865-675-5900 Local

info@southeasternlaser.com

HP to stay in the PC business.

 We received the following letter from HP today.

HP Channel Partners;

Partners like you have made it clear to us how important HP’s entire portfolio of products, services and solutions is to the ongoing health of your business. On behalf of all us at HP, thank you for sharing your views and for your support. We appreciate your partnership.

After a deep data driven analysis, we have decided that HP and the Personal Systems Group (PSG) are stronger together. What this means for you is that HP will continue to partner with you across our complete technology portfolio.  We are committed to making the world’s #1 PC business even better for you, from the products and services we offer to the programs designed to grow your business.

Back in July, we restructured PSG to align with customer segments rather than product form factor. This approach improves our focus on capturing customers’ evolving needs and delivering innovation for them across our portfolio – from hardware to software to services. We will continue to drive initiatives that improve our quality, responsiveness and cost-competitiveness.

In closing, thank you for your ongoing commitment. You remain critical to HP’s overall success. We’re happy to follow up with you directly to discuss this or answer any questions you may have.

Meg Whitman

President and Chief Executive Officer

Todd Bradley

Executive Vice President, Personal Systems Group