Take a picture. It'll last longer.

Send us a picture of your printer problem for quick trouble-shooting.

Send by email.

New Product: HP CP4025 Compatible Toner

HP CP4025 Compatible Toner

Replaces CE260A-CE263A

Black
Retails @ $157.99
Our Price $130

Colors
Retail @ $285.99
Our Price $185

Free Delivery Nationwide.

Do compatible cartridges void the printer's manufacturer warranty?

Q:  Do compatible cartridges void the printer's manufacturer warranty?

A: No.  HP's warranty statement says, "If a non-HP print cartridge is found to be the direct cause of printer failure or damage, HP will not cover the repair related to that non-HP cartridge."  The same is true for other manufacturers, including Dell, Brother, Canon, Okidata, Samsung and Xerox.  At Southeastern Laser, we further warrant our print cartridges so that we will repair any printer damaged by one of our compatible cartridges.  This type of damage is extremely rare.

Color prints for less than a dime, including the printer.

When is the last time you bought something for less than 10 cents?
Now you can enjoy an integrated, in-house color printing solution that costs less than making color copies at a quick-print shop.

Xerox  ColorQube 8870/DN solid ink color printer:

• Up to 40 brilliant color pages per minute
• Automatic two sided printing
• Compact desktop size
• A low, fixed price per page, even on full color prints
• On-site printer service
• Consumable supplies shipped directly to you with no shipping costs

All for less than 10¢ per color page.

Click here for more details.

Information is your greatest asset. Keeping it secure is critical.

Your doors may be locked.  But are your windows wide open?

It's amazing the lengths to which some will go to keep their workplaces safe while completely overlooking their multifunction devices. After all, MFPs are networked devices, complete with IP addresses and loaded with company-sensitive information-and vulnerable to attack.  If you're not controlling physical and electronic access to your multifunction devices, now is the time to start. And we can help.

The threat is real:
Attacks can be as simple as someone picking up documents left in the output tray, or as complex as worms designed to pull sensitive information from your network. A few more common methods of attack:

• Entry through a phone line connected to your MFP
• Viruses disguised as print files
• Through the vulnerable web server that manages your MFPs and printers
• Images of documents saved on the internal hard drive of your MFPs and printer.
   

The good news? Each Xerox device is designed with security in mind. And each function, the individual parts that print, copy, scan and fax, has a separate firewall subsystem built right in. So there are no soft spots or cracks for attacks to slip through.

Read more.

Job Opportunity in Knoxville TN - Sales Manager

I know there are a lot of people out of work right now.  Yesterday I received the following email from Steve Suggs, one of our valued clients.  Maybe we can help someone who needs a job:

Please help someone you know. A friend of mine, Glenn Frazier, owns New Horizons Computer Learning Center. He is looking for a sales manager. If you have a friend or family member who qualifies for this sales manager position, please have them respond to the ad below. Thank you for your consideration.

At YOUR Service,
Steve Suggs
Sales Manage Solutions
865-567-2871
www.CanTheySell.com

www.SalesManage.com

www.CraftProfiles.com

www.SalesActivities.com

Sales Manager Needed: 

Location:  9115 Cross Park Drive
Building C Suite 100
Knoxville, TN 37923 

Pay:  60-120k

Employee Type:  Full-Time

Industry:  Training, Computer Software, Education - Teaching - Administration

Manages Others:  Yes

Job Type:  Sales, Management, Education

Education:  4 Year Degree

Experience: At least 3 year(s)

Travel:  Negligible

Relocation Covered:  No

Post Date:  1/11/2011

Contact Information

Contact: Glenn Frazier

Ref ID: NHKSM11111

 

Description

New Horizons Computer Learning Center of Knoxville, TN is currently seeking a Sales Manger to lead our B2B sales team.

When New Horizons started training in 1979, our customers were using computers to automate independent, routine and manual tasks. Today, our customers manage global information networks and they are using information technology to enable business strategy. Computer work can no longer be separated from other types of work. Technology has changed how companies interact with their customers and how individuals build successful careers.

Change has its challenges. Every day business and individuals are faced with the challenge of acquiring, integrating and applying the latest technology to create value and to remain relevant in a highly competitive, global marketplace. New Horizons has been there every step of the way providing practical and innovative training to help our customers overcome these challenges and take advantage of emerging opportunities. 

As the pioneer of revolutionary learning methods and with a global network of 300 centers in nearly 60 countries, New Horizons Computer Learning Centers has transformed businesses and helped 25 million students reach their goals. New Horizons will remain at the forefront of technology and business skills training, to empower people and enable organizations around the world to succeed through learning.

New Horizons has been in Knoxville since 1979 under continuous family ownership and is the established market leader in East Tennessee for IT and professional training.

ARE YOU ??? • Honest • Results-oriented • A "coach" at heart • Experienced in technology sales • Looking for an opportunity with an industry leader that has no cap on earnings • Energetic and enthusiastic • Organized • Self-disciplined • Passionate to achieve goals ???

DO YOU ??? • Have major account experience • Love of coaching and mentoring younger sales staff •  Have the ability to teach and execute a sales system • Have IT technical knowledge or the demonstrated ability to learn ???

Responsibilities

Summary: Direct the overall operations of the Sales Department; responsible for achieving sales goals; responsible for sales team hiring, retention, and development.

Recruit, hire and develop Account Executive staff.

• Effectively recruit, screen candidates, and approve employee hires.
• Coordinate an intensive, high quality training program for newly hired Account Executive.

 Direct, supervise, and develop the Sales Department personnel to ensure a highly motivated and efficient staff. 

• Daily management of a team of Account Executives to meet sales and revenue goals through by applying an efficient sales and opportunity management process. Coach and direct and provide corrective action as necessary to improve performance.
• Design, implement, and supervise special sales contests to motivate Account Executives and to increase revenue.

 Oversee center territory management.  

• Effectively distribute and manage individual territories by Account Executive
• Set territory sales and revenue expectations with Account Executives
• Monitor performance against expectations
• Manage territory conflict and transfer accounts as necessary

 Meet or exceed sales and revenue goals 

• Compare the monthly net income results with training center objectives. Formulate plans to meet and exceed objectives.
• Monitor cash collection results by Account Executives and initiate corrective actions to meet cash flow objectives.

 Maintain technical knowledge of primary technologies taught in the classroom including: Windows Server, Exchange, SharePoint, SQL, Visual Studio, .Net, Cisco, Citrix, VMware, Microsoft Office, Adobe Creative Suite, Project Management, etc.

 Monitor sales trends; recommend new products and marketing strategies as appropriate.

 Requirements

• Three or more years consultative sales experience with demonstrated managerial abilities.
• Bachelor degree.
• Three or more years in the IT industry.
• Effective oral, written and interpersonal communication skills are imperative.
• Overwhelming passion to exceed goals
• Ability to identify, work and secure major account business in coordination with sales staff

Qualified candidates are encouraged to respond with resume, cover letter and salary history; interviews are being conducted immediately

No more Cartridge Confusion

We know how difficult it can be to order toner and ink cartridges for your office.  There are so many brands and models.  It's easy to order the wrong item.

Save yourself the hassle.  Use our online ordering system.  To get started click here.

It doesn't get any easier.

Wireless, Web-connected, Cloud Print.

The new way to print to your office printer?

"If you can email it, you can print it."  According to HP, regarding their new ePrint feature.

We've been hearing a lot about wireless, web-connected or "cloud" printing.  But what is it?  And what's in it for you?
 

What is it?:

1. Wireless printing happens locally, over your wi-fi or wireless network.  This means you could share a regular printer from a computer, if it is connected to your wireless network.  We did that at my home so my wife could print from her wireless laptop computer to the printer connected to our family pc in the kitchen.
2. Cloud printing, aka web-connected printing, also enables you to print wirelessly, but involves sending the print command over the internet to the printer.  Most notably, HP has introduced this feature, they call ePrint.  To use ePrint, you set up your printer to be accessible on the web (it's secure, no worries).  Then you send your print job to the printer via email.  Google and others are also working on cloud printing.  Google has the feature in beta right now.  I'll let you know how it works out.

What's in it for me?
My answer is, "not much yet."  It's cool.  And it will lead to nice benefits in the future, but cloud printing needs more development.  When it is ready for main stream use, it could eliminate the need for print drivers or network connections for printers.  With the printer's web address and password, for example, you could print from any computer or mobile device, like an iPad or Android phone.

Free Tech Support

Your clients expect you to know printers like you know computers.  We understand the difference.  You can call us when you have a question or need help with any printer or mfp.     Telephone and remote support are free.   Call 865-675-5900 or email here.

Brother drum counter reset.

Brother has a unique method of clearing the "Replace Drum" message on their printers and MFPs.  Your client may call you and say, "Why didn't the message go away after I replaced the drum?"

Open the printer.

Even with the instructions in hand, users often can't make it work.  The instructions are below.  Here's the trick.  Make sure you perform the steps with the printer open. 

Drum reset procedure (for most Brother models):
   1. Open the front cover, exposing the drum/toner cartridges.
   2. Press the Options key on the control panel.
      The display will show "REPLACE DRUM - 1.YES 2.NO".
   3. Press 1 to reset the drum count.
   4. Close the front cover.

If you encounter one that you can't get to reset, you can contact us for free tech support.  The phone number is 865-675-5900.