These printers will replace the Phaser 8560 and 8860 models. Along with the typical improvement in print speeds, there is a new feature that deserves our attention.
Non Xerox ink sticks will not be accepted by the printers.
This is an interesting move by Xerox. Our experience has proven that genuine Xerox ink sticks work best in the solid ink printers. But can they justify limiting the customer's right to choose? Anti trust law suits will probably come as no surprise to Xerox, but they can afford it.
Then what will that do to the toner and ink cartridge markets? Will other manufacturers follow?
Fans of Xerox solid ink printers, who know the cost of genuine Xerox ink, will be ok with these new printers. Otherwise, you might want to consider other printers.
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The Xerox ColorQube 8570 and ColorQube 8870 have no provisions to lock out third party suppliers.
ReplyDeleteFurthermore, using non-Xerox ink will not void the product warranty. However, any damage caused by non-Xerox ink is not covered by the warranty.
Shell Haffner
Manager, Desktop Product Marketing
Xerox
Shell,
ReplyDeleteAccording to the ASP Technical Briefing of Oct 19, 8am, the printers will detect the shape of the ink sticks and will reject any that do not match OEM shape. Since the OEM shapes are trademark protected, it is unlikely that any aftermarket manufacturer will be successful in producing and selling non Xerox ink for these new models.
Thanks for your input. I welcome your discussion here.
We had this problem on at least two of our devices:
ReplyDeletehttp://forum.support.xerox.com/t5/Hardware/ColorQube-8870-Rejects-Ink/td-p/9838
Yes they do lock you in.