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Monday, February 15, 2010
Printers don't have a mouse!
Printer Repair Call Center
Caller: Hi, our printer is not working. Customer Service: What is wrong with it? Caller: Mouse is jammed. Customer Service: Mouse?Printers don't have a mouse! Caller: Ohreally?...
Reminds me of a call when I was doing tech support for tax preparation software:
Caller: I can't find the state income tax form for Washington State. Where is it? Me: Washington doesn't have a state income tax. Caller: Oh, no wonder!
...and the caller was a professional tax preparer! It was a valid question, but you'd think professional tax preparers would be able to keep track of which states have state income taxes and which ones don't.
Wow! Brilliant!! I just love smart callers.
ReplyDeleteReminds me of a call when I was doing tech support for tax preparation software:
Caller: I can't find the state income tax form for Washington State. Where is it?
Me: Washington doesn't have a state income tax.
Caller: Oh, no wonder!
...and the caller was a professional tax preparer! It was a valid question, but you'd think professional tax preparers would be able to keep track of which states have state income taxes and which ones don't.